FAQs

A VIP travel agent takes the headache out of planning a trip and handles virtually every part of your travel, at no cost to you. The combined experience of our team, and the feedback from thousands of travellers, is an invaluable resource when you are planning an important trip.

We’re happy to help. Email the travel consultant who sent your quote, or call our reservations team on 1-773-771-9200.

There are several options. We occasionally plan group trips open to anyone, though most of our groups are private and customised. We also work closely with a few tour operators who specialise in group tours, usually built around a destination or a shared interest.

We work closely with our travel partners (tour operators, insurance companies and hotels) so you have 24/7 support in your time zone. Before you travel we go over every detail, so you know exactly what to expect and who to contact in any situation. You can also reach us directly for help at any time.

Email your consultant and we’ll advise you on other ways to pay. We offer several payment options, including PayPal and direct deposit.

The package includes your lodging, transportation, excursions and a portion of your meals in Jordan.

No. Airfare is not included, so you will need to arrange your flights.

Absolutely. The tour is designed for every kind of traveller, whether you are on your own or in a group.

A change of clothing, sturdy shoes, sunscreen and anything else you need day to day. And bring a camera for the scenery.

Travel insurance is not included in the package price, but we highly recommend it for a worry-free trip.

Certainly. Our team can add extra time or activities to your trip.

We will do everything we can to meet dietary requirements. Let us know in advance.

The itinerary suits a range of fitness levels, though some visits involve walking or light hiking. Tell us about anything that concerns you.

March to May and September to November, when the weather is pleasant and warm.

We welcome guests of every age. For safety reasons, some activities may have age restrictions.

We offer a range of lodging, including luxury hotels, boutique inns and traditional riads, to make sure your stay is restful and enjoyable.

Some days involve walking and climbing, but we can adapt the route to suit you.

Check the exact rules for your nationality before you travel, but most nationalities can get a visa on arrival.

Absolutely. We can change your itinerary or add optional side trips to nearby attractions.

Our cancellation policy is designed to be reasonable and flexible, giving you peace of mind in uncertain times.

Spring (March to May) and autumn (September to November) are mild and pleasant, ideal for sightseeing and outdoor activities. There are also fewer visitors outside the peak seasons.

Absolutely. All ages are welcome, and our itineraries are flexible enough for solo travellers, honeymooning couples and families on a spiritual journey.

The safety and comfort of our guests come first. The Holy Land has an advanced security system that makes it a safe destination, and our knowledgeable guides help you stay safe throughout.

The Holy Land is a sacred place, so dress respectfully. Loose, comfortable clothing works for most of the year; bring a light jacket or layers for cooler evenings and higher ground.

Meals are included on most of our Holy Land tours, so you can enjoy regional specialities that reflect the area’s history.

It’s straightforward: call us on 1-773-771-9200 or send an enquiry, and we’ll plan it with you.